1. PURCHASE SYSTEM.
Purchases made online store www.piconhernandez.com are subject to the applicable laws and regulations in Spain.
2. SALE OF GOODS.
The characteristics of the products and their prices will be displayed. The goods and services will be available for sale while stocks last. Prices shown on screen are in Euros VAT included, and are in force, except typing error. Offers are properly marked and identified as such. Its validity is effective as they appear on your screen.
3. EXECUTION OF ORDER.
The customer who makes a purchase in www.piconhernandez.com must to agree to the general conditions of purchase here indicated. The formalization of an order means under the acceptance of the General Conditions contained in the page. The products will be sent to the delivery address you specify, not being the seller responsible in the event that this is incorrect and the order cannot be delivered within the stipulated period.
Orders are delivered in strict order of receipt.
Do not be afraid to test and calculate the total cost of the purchase. The system will prompt you clearly before finalizing it.
www.piconhernandez.com reserves the right to refuse any order, even when paid, returning on that assumption if full payment.
For Shipments to Europe piconhernandez.com not deliver the ordered products until receipt of Shipping Costs shown to clients as requested products and destinations. If you do not receive this amount within 7 days piconhernandez.com customer returned by crediting the amount of the purchase. Bank charges incurred will be borne by the customer inexcusably.
4. CUSTOMER SERVICE.
The refund will be by subscription.
The rules regarding returns, (regulated by Law of 15/1/96 number 7/1996) claims, warranty and invoicing are as follows: Refunds won’t be admitted unless they will received in their original packaging with the product in perfect condition.
The delivery bill, valid a manufacturer's warranty, it will take effect from the day delivery is made in the address of the purchaser.
The claims for incidental and the product delivered damaged, wrong, or any other cause which may claim will be treated as follows: In the case of refund request, the client must send the product to www.piconhernandez.com , within 7 days after receipt of order, and return costs are the responsibility of the customer (as of 15/1/96 Law No. 7/1996). If instead you want the replacement product www.piconhernandez.com promises to deliver the customer another product in perfect condition, upon receipt of the defective product.
Shipments are made via a courier company or by mail, depending on destination.
In urgent shipment delivery time of goods is 2-3 days for shipping to mainland Spain and the Balearics.
Shipping to Europe, please consult.
DELIVERY TIMES ARE GUIDING AND SOMETIMES BY CIRCUMSTANCES OTHER THAN OURSELVES CAN DELAY.
Shipments to the Canary Islands, Ceuta and Melilla shall be carried out normally and the delivery time is 7-10 days.
All information given is according to the process and application of our products, but that do preclude the buyer from owning their own knowledge and that they may not coincide with the views expressed by us.
The products listed on our website are available and can be delivered to the address requested within between 48h and 72h, understanding that this term refers to working days (excluding Saturdays, Sundays., And holidays). If for reasons attributable to www.piconhernandez.com it won’t be respected those periods, the buyer is entitled to a refund of the amount paid upon return of purchased products as indicated in point 4.
Shipments are processed on the day following the completion of firm order (presumably paid, except COD orders), excluding Saturdays, Sundays and holidays.
The goods travel to your destination secured, with the cost of the insurance included in the shipping price.
Upon delivery of the goods, the user must sign the delivery note giving its assent to the supply. The conformity of the user in the delivery waive any claim or complaint regarding the goods ordered and received.
Whether to enforce the insurance as to correct any error in delivery, it is obligatory that is stated in the remarks section of the document's delivery, any impact on the goods or their packaging. It is also essential to inform piconhernandez.com this incidence on the same day of receipt of order or at most within 24 hours.
piconhernandez.com offers the following forms of payment in order to purchase their products.
* Payment by Credit Card / Debit, its operation is completely secure and confidential and piconhernandez.com not receives any information from your card. piconhernandez.com used as one payment gateway POS (Point of Sale) technology with the most advanced encryption ensures secure communications between the server and the client and prevents others from capturing, read or manipulate data that are exchanged.
* Paypal is a system that enables anyone with an e-mail send and receives money online in a totally safe, easy, fast and completely free of cost to the buyer. Secure payment by internet developed by Grupo EBay. To use this payment method, you will have previously been discharged in www.paypal.es
* Payment by bank transfer, once our administration department verifies the receipt of the transfer, we will send to. Remember to indicate on the concept the invoice or order number or name of the owner.
* COD, use this payment method if you want to pay the courier when you receive the products ordered. It carries message management fees of 5% that are automatically included in your bill.
The prices shown on www.piconhernandez.com are with VAT included.